DMARKETING SOLUTIONS LTD
PRIVACY POLICY
Data Controller: DMARKETING SOLUTIONS LTD
Company Number: 14271308
Registered Address: 13 John Prince's Street, 2nd Floor, London, England, W1G 0JR
Website:
https://dmarketingsolution.uk/ Privacy Contact:
info@dmarketingsolution.ukDirector: Zukovski Aleksey
1. About This PolicyThis Privacy Policy explains how DMARKETING SOLUTIONS LTD ("we", "us", "our") collects, uses, stores, and shares your personal data when you visit our website at
dmarketingsolution.uk or engage our services.
We are committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.
Please read this policy carefully. By submitting your details through our contact form or otherwise engaging with us, you acknowledge that you have read and understood this policy.
2. Data ControllerThe data controller responsible for your personal data is:
Data Controller: DMARKETING SOLUTIONS LTD
Company Number: 14271308
Registered Address: 13 John Prince's Street, 2nd Floor, London, England, W1G 0JR
Website:
https://dmarketingsolution.uk/ Privacy Contact:
info@dmarketingsolution.ukDirector: Zukovski Aleksey
As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is lawful.
3. What Personal Data We Collect3.1 Data You Provide DirectlyWhen you complete the consultation request form on our website, we collect the following personal data:
Data Field | Purpose |
Full name | To address you correctly and identify your enquiry |
Phone number | To contact you in relation to your enquiry or project |
Email address | To send responses, proposals, and project communications |
You are not required to provide this data, but without it we cannot respond to your enquiry.
3.2 Data Collected AutomaticallyWhen you visit our website, we and our third-party analytics and advertising partners may collect the following data automatically through cookies and similar technologies:
- IP address and approximate geographic location
- Browser type, version, and device type
- Operating system
- Pages visited and time spent on each page
- Referring URL (the page you visited before arriving at our website)
- Date and time of your visit
Please see Section 8 (Cookies and Analytics Tools) for details of the specific tools we use.
3.3 Data We Do Not CollectWe do not knowingly collect special category personal data (such as data about health, ethnicity, religion, or biometric data) through our website. We do not knowingly collect personal data from children under the age of 16.
4. Purposes of Processing and Legal BasisUnder UK GDPR, we must have a lawful basis for processing your personal data. The table below sets out the purposes for which we process personal data and the corresponding lawful basis.
Purpose | Lawful Basis (UK GDPR Article 6) |
Responding to your enquiry submitted via the contact form | Article 6(1)(b) — Necessary for steps prior to entering a contract at your request |
Delivering services under a client agreement | Article 6(1)(b) — Necessary for the performance of a contract |
Sending service-related communications (project updates, invoices, proposals) | Article 6(1)(b) — Necessary for the performance of a contract |
Sending marketing communications about our services (if you have consented) | Article 6(1)(a) — Consent |
Improving our website and measuring traffic via analytics | Article 6(1)(f) — Legitimate interests (understanding how our website is used) |
Complying with legal obligations (e.g. tax records, court orders) | Article 6(1)(c) — Compliance with a legal obligation |
Protecting our legal rights and preventing fraud | Article 6(1)(f) — Legitimate interests |
Where we rely on our legitimate interests, we have assessed that those interests are not overridden by your rights and freedoms. You may request further information about this balancing test by contacting us at info@dmarketingsolution.uk
Where we rely on consent (for example, for marketing emails), you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
5. Data RetentionWe retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.
Category of Data | Retention Period |
Enquiry form data (name, phone, email) where no contract follows | 12 months from the date of the enquiry |
Client personal data (name, email, phone) during an active engagement | Duration of the contract plus 6 years after completion (in line with the Limitation Act 1980) |
Financial and invoicing records | 6 years from the end of the relevant tax year (HMRC requirement) |
Marketing consent records | Until consent is withdrawn, then deleted within 30 days |
Website analytics data | As configured per tool — typically 26 months (Google Analytics default) |
At the end of the applicable retention period, personal data is securely deleted or anonymised.
6. Sharing Your Data6.1 Data ProcessorsWe engage carefully selected third-party service providers ("processors") who process personal data on our behalf and under our instructions. We ensure that all processors have adequate data protection safeguards in place. Our current processors include:
Processor / Category | Purpose |
Tilda Publishing (website platform) | Hosting our website and contact form submissions |
Google LLC (Google Analytics, Google Ads) | Website analytics and advertising campaign management |
Meta Platforms Ireland Ltd (Meta Ads) | Advertising campaign management and audience analytics |
Email and communication tools (e.g. Gmail / Google Workspace) | Client and prospect communications |
Project management and CRM tools | Managing client relationships and project delivery |
Accounting software / cloud storage | Financial records and document management |
We may also share your personal data with:
- Professional advisers (lawyers, accountants) where necessary to obtain professional advice or to defend legal claims
- Law enforcement or regulatory authorities where required by law, court order, or other legal process
- Any successor entity in the event of a merger, acquisition, or sale of our business
We do not sell your personal data to third parties for their own marketing purposes.7. International Transfers of Personal DataSome of our third-party processors (including Google LLC and Meta Platforms) are based in the United States or operate infrastructure in countries outside the UK and European Economic Area ("EEA"). Transfers of your personal data to these countries may take place.
Where we transfer personal data outside the UK, we ensure that an appropriate safeguard is in place, including:
- UK Adequacy Regulations — transfers to countries the UK has determined provide an adequate level of protection
- UK International Data Transfer Agreements (IDTAs) or UK Addendum to EU Standard Contractual Clauses, as approved by the Information Commissioner's Office (ICO)
- Binding Corporate Rules approved by the ICO
You may request further information about the specific safeguards applied to international transfers by contacting us at info@dmarketingsolution.uk
8. Cookies and Analytics Tools8.1 What Are CookiesCookies are small text files placed on your device when you visit a website. We use cookies and similar tracking technologies to make our website work correctly and to understand how it is used.
8.2 Cookies We UseCookie / Tool | Type & Purpose |
Tilda CMS (session cookies) | Strictly necessary — required for the website and form to function correctly |
Google Analytics (GA4) | Analytics — tracks pages visited, session duration, and device information to help us understand website traffic |
Google Ads / Google Tag Manager | Marketing — measures ad campaign performance and attribution |
Meta Pixel | Marketing — measures the effectiveness of Meta advertising campaigns |
Strictly necessary cookies do not require your consent. For analytics and marketing cookies, we seek your consent where required by applicable law.
8.3 Managing CookiesYou can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. You may also opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
9. Your Rights Under UK GDPRAs a data subject, you have the following rights under the UK GDPR. We will respond to all valid requests within one calendar month of receipt (which may be extended by a further two months for complex or numerous requests).
Right | What It Means |
Right of Access (Article 15) | You have the right to request a copy of the personal data we hold about you, along with information about how we use it (a 'Subject Access Request'). |
Right to Rectification (Article 16) | You have the right to request that we correct inaccurate or incomplete personal data we hold about you. |
Right to Erasure (Article 17) | You have the right to request that we delete your personal data in certain circumstances (e.g. where it is no longer necessary for the original purpose). |
Right to Restriction of Processing (Article 18) | You have the right to request that we restrict processing of your personal data in certain circumstances (e.g. while you contest the accuracy of the data). |
Right to Data Portability (Article 20) | Where we process your data on the basis of consent or contract, and by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format. |
Right to Object (Article 21) | You have the right to object to processing based on our legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests. |
Right to Withdraw Consent (Article 7(3)) | Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing before withdrawal. |
Right Not to be Subject to Automated Decision-Making (Article 22) | You have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal or similarly significant effects. We do not currently carry out such processing. |
To exercise any of these rights, please contact us at info@dmarketingsolution.uk We may need to verify your identity before processing your request. There is generally no fee for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.
10. Right to Lodge a Complaint with the ICOIf you are unhappy with how we handle your personal data, we encourage you to contact us first at info@dmarketingsolution.uk so that we can attempt to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
11. Security of Your Personal DataWe implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. These measures include:
- Use of HTTPS/TLS encryption for data in transit
- Access controls limiting who can view personal data within our organisation
- Password protection and multi-factor authentication on key systems
- Regular review of our data security practices
While we take these precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your personal data.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the ICO in accordance with our obligations under UK GDPR.
12. Children's PrivacyOur website and services are directed at businesses and adults. We do not knowingly collect personal data from individuals under the age of 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will delete that data as soon as reasonably practicable.
13. Third-Party LinksOur website may contain links to third-party websites, including ad platforms and case study partners. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.
14. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our processing activities, legal obligations, or regulatory guidance. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify you by email.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
15. Contact UsFor any questions, requests, or concerns relating to this Privacy Policy or our data protection practices, please contact:
Data Controller: DMARKETING SOLUTIONS LTD
Company Number: 14271308
Registered Address: 13 John Prince's Street, 2nd Floor, London, England, W1G 0JR
Website:
https://dmarketingsolution.uk/ Privacy Contact:
info@dmarketingsolution.ukDirector: Zukovski Aleksey
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